How to Fix “FaceTime Photos Must be Enabled on Both Devices”
When trying to take a Live Image in the middle FaceTimeyou may see the message “FaceTime Photos must be enabled on both devices to use this feature”. Usually, it means that one or both users have them Live Photos turned off. If not, here’s how to fix or fix the error.
How to fix FaceTime Live Photos not working
Open it FaceTime Live images On Both Devices
This is the most common cause of FaceTime Live Photos matter. Both participants must enable the feature on Settings.
Time required: 3 minutes
- Open it Settings.
- Scroll down and tap FaceTime.
- Open it FaceTime Live images.
- Ask someone else to repeat the same steps.
After enabling the option on both devices, hang up and start a new one.
Change Setup and Activation Before Calling
Some builds of iOS 26 may temporarily cause this FaceTime Live Photos error. Changing the feature refreshes the permission in the system.
- Go to Settings > FaceTime.
- Shut up FaceTime Live images.
- Wait 10 seconds.
- Repent FaceTime Live images go back.
- Start new FaceTime call.
This simple reset often fixes situations where you can’t take it FaceTime pictures during the call.
Check Screen Time Limits
Restrictions can silently disable camera access or FaceTime features.
- Open it Settings.
- Tap Screen Time.
- Go to Content restrictions and privacy > Allowed apps and features.
- Make sure Camera again FaceTime are allowed.
If restrictions block access, the message “FaceTime photos must be enabled on both devices” may appear even when the switch appears to be working.
Update iOS on Both Devices
Some reports of FaceTime Live images broken behavior occurs in certain versions of iOS 26. Installing the latest update can resolve system-level bugs.
- Go to Settings > General > Software Updates.
- Install any available update.
- Reboot the device after installation.
Make sure both participants update their devices before testing again.
Restart Both Devices
Rebooting will temporarily clear it FaceTime Live images errors.
- Open it Settings > General > Shut down.
- Turn off the device.
- Turn it back on after 10 seconds.
- Start a new FaceTime call.
“FaceTime photos must be enabled on both devices” Problem: Tips
- Always allow FaceTime Live images before placing the call.
- Make sure both devices are signed in FaceTime.
- Use Wi-Fi to capture a stable image.
- Leave the call and start a new session if an error occurs during the call.
FAQ
The feature is disabled on one device, or a temporary iOS issue is preventing the setting from syncing.
Usually there is none. End the call, enable the setting, and start a new call.
Yes. Older and newer versions of iOS have reported temporary issues that require a reboot or reboot.
Fix “FaceTime photos must be enabled on both devices”: Summary
- Empower FaceTime Live images for both devices.
- Toggle the feature off and on if the error persists.
- Check it out Screen Time restrictions.
- Update iOS and restart both devices.
If both devices work FaceTime Live images and restart the call, the message “FaceTime Photos must be enabled on both devices” should disappear.
